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After-sale service


Service Commitment Shenzhen STboard will fully implement the "Regulations on Responsibility for Repair and Replacement of Audio-visual Education Products Return" promulgated by relevant state departments. Shenzhen Heijin will implement the statutory "three packages", and will also promise to provide you with the following standard services


Common problem



How to contact Shenzhen Heijin Industrial Manufacturing Co., Ltd.?

Welcome to call:+86-755-2100 2123Or mailbox:[email protected];our address:C901, Silver Star Technology Building, No. 1301 GuanGuang Road, Guanlan Street, LongHua new District, Shenzhen City;

What is the main business of Shenzhen Heijin.?

Shenzhen Heijin Industrial Manufacturing Co.,Ltd The main products include interactive whiteboard, whiteboard machine, education touch one machine, conference touch one machine, LCD advertising machine, large screen LCD splicing screen, nano touch blackbo

Why does the interactive smart tablet power indicator light red and the indicator light does not turn green (blue light)?

Why does the interactive smart tablet power indicator light red and the indicator light does not turn green (blue light)? A: Dear user, hello, please confirm: 1. The voltage and grounding of the power cord socket are normal. 2. If there is no pro

Does the software support import Microsoft PPT, WORD, EXCEL?

Does the software support import Microsoft PPT, WORD, EXCEL? Support import jpg, gif, bmp, png, ppt, doc, xls, etc., and import it as a whiteboard background image.

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